Payment & Refund Policy
The Alcohol Education Alliance and its partner sites: Wine Education Institute, Spirits Education Institute and Beer Education Institute are covered by the following policies.
Advance payment is required for all programs. Full payment must be received before the class begins unless payment plan has been established and agreed upon.
Registration and payment can be completed online, by FAX (970-692-8170) or mail (13370 Race Street, Thornton CO 80241). We accept all major credit cards, cash, and local checks. For questions regarding registration please contact us at 720-507-VINO (8466).
For cancellations before the beginning of a program, a refund will be issued less a 15% cancellation fee if all materials are returned and completely unused and the cancellation is made and materials returned before the date of the first class.
Shipping fees are not refundable. If a cancellation is made after a class begins, refunds are not available.
Certain classes like WSET Level 1 and some workshop fees are non-refundable as all materials are purchased from London or by other providers prior to time of registration.
Registration may be transferrable for the same candidate and course to another session date within 8 months, provided exams have not been ordered . All transfers are subject to qualification and availability. If exams have been ordered then an exam re-order and rescheduling fee will apply. Fees are dependent on the specific class.
For additional questions or to request details on our policies, contact legal@AlEdAl.com